A New Chapter: The Platinum Standard Has Arrived

After more than a decade of dedicated service with Miele USA, I’m thrilled to share the next chapter of a journey that began with a simple goal to bring honesty, craftsmanship, and care into every home we serve.

That next chapter is here.

MCR Signature Appliance Specialist is officially open!

This new beginning isn’t just a business launch; it’s the evolution of everything we’ve learned and loved over the past 12 years, now elevated into an experience built entirely around you, your home, and the appliances that make daily living effortless.

Why We Started MCR Signature

MCR Signature was created to redefine what appliance care can be. We believe your home deserves more than standard service calls. It deserves white-glove attention, seamless communication, and the confidence of knowing your appliances are cared for by true specialists.

With our foundation rooted in the craftsmanship and reliability you’ve come to know from Miele, we’re proud to now offer a full suite of services for all high-end appliance brands including Sub-Zero, Wolf, Cove, Thermador, and more.

From luxury repairs to ongoing maintenance, every detail of our work is guided by the same principle: To deliver The Platinum Standard in Appliance Care.

Our Signature Services

At MCR, we’ve designed our services to protect your investment and elevate your everyday living:

⚙️ Luxury Appliance Repair - Our expert technicians bring years of experience and technical mastery to every repair. We use manufacturer-approved parts and advanced diagnostics to restore peak performance. Extending the life of your appliances with care and precision.

🧾 Warranty & Out-of-Warranty Service - We provide dependable service whether your appliance is covered by warranty or not. Our process is built on transparency, professionalism, and the highest service standards in the industry.

🧰 Routine Maintenance Plans - Prevention is the ultimate form of protection. Our maintenance plans are customized to your home and designed to keep your appliances running flawlessly, preventing costly breakdowns before they happen.

🏡 Appliance Concierge - Our Appliance Concierge service offers complete peace of mind for homeowners, realtors, and designers alike. From pre-purchase inspections to smart appliance integration, we ensure every appliance works seamlessly from day one.

What’s Ahead

This is only the beginning.

In the weeks ahead, our website will feature a weekly blog filled with behind-the-scenes insights, care tips, and expert advice, all written to help you protect and enjoy your home investments with confidence.

We’re also launching Members-Only Recipes, delivered directly to your inbox, featuring chef-inspired dishes designed to make the most of your luxury appliances.

From service to lifestyle, our goal is to bring beauty, ease, and reliability to every corner of your home.

Join Us

We invite you to follow along as MCR Signature grows and to experience a new era of appliance care defined by craftsmanship, trust, and connection.

Visit our website to explore our services, sign up for updates, and be part of the MCR community. Because at MCR, service isn’t just what we do it’s who we are.

MCR Signature Appliance Specialist

The Platinum Standard in Appliance Care